Mitchell Desmet

IT Analyst


JAN 2021 - Present

De Lijn - Application Analyst

May 2019 - DEC 2020

Brussels Airport Company - Functional Analyst

Supporting end-users on process & functionalities

Translate Business requirements into IT language
Facilitator between Business and the development team
Validate the functionalities according to the business requirements
Prepare user manuals
Root cause analysis
Process analysis & optimization

Release follow-up

System administrator
MS Dynamics AX 2012
Microsoft Dynamics CRM

Finance P2P & General accounting – Customer care

OCT 2016 - May 2019

Brussels Airport - Test Engineer

Supporting end-users on process & functionalities

Creating a test culture in the team
Structured testing, test design
Defect reporting
UAT Testing with end-users
Creating Test Cases UAT
Perform test execution
Creating Bug reports
Organising test moments
Facilitator between BAC Business and external partners
Focus on standard processes
End-user training

Release follow-up

System administrator
MS Dynamics AX 2012
Microsoft Dynamics CRM
Oracle Netsuite


AUG 2015 - OCT 2016

Ordina Belgium - Junior Test Engineer

Test Design
Test Execution
Test Analyse
Defect Management
Regression Testing
Acceptance Testing
System Testing

reQtest – HP Quality Center

Licenses & Certifications

BPMN Fundamentals – The Masterchannel | 2020
Business Analysis Foundations – The Masterchannel | JAN 2021
Functionele analyse: Opleiding – Wolters Kluwer | MAR 2019
Testmanagement en testcoördinatie – Wolters Kluwer | OKT 2018
Certificate ISTQB-ISEB Certified Tester Foundation Level – Certificate 00234986 | JAN 2016
Scrum training – Lagant Management Consultants | 2015



Bachelor Interactive Multimedia Design


A communicative teamplayer
Capable of doing administrative tasks
Analytical and critical thinking
Problem solving


Dutch: Native
French: Elementary
Engels: Elementary

Hobbies & interests

During my free time I run, cycle and play korfball to stay fit. I like to travel to different countries and
discovering new cultures.